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MIRZAM, Dubai, United Arab Emirates
Chocolate maker drawn by the stars, telling the story of the spice trade through the lens of craft chocolate. This Emirati company, with five distinct lines of artisan chocolate, expresses the tale of the Middle East’s ancient role as seafaring traders, with each bar speaking to the history, culture, and traditions of those along the maritime Spice Route.
- Dubai-based craft chocolate maker. Founded in 2016 by New Zealander Kathy Lee (Chief Chocolate Officer!)
- Unique flavours and origins, inspired by maritime spice trade routes and the Middle East’s seafaring history.
- Sensational wrapper artwork created by a variety of local artists.
- Winner of many International Chocolate Awards and Academy of Chocolate Awards.
- Middle-Eastern inspired collections with international appeal.
- Don’t miss the ever-popular Dates & Fennel filled 62% dark chocolate bar.
Mirzam is available on special-order basis: lead-time is 10 days maximum following the last day of every month.
Lead-times: More info > Ordering, shipping and payment conditions: More info >
Product types and lead time
We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish three types of products in our range;
| Stock products | Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle) | Special Order products | |
|---|---|---|---|
| Brands / products | Amano, Aruntam, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fossa, Fruition, Hogarth, Menakao, MIA, Raaka, Taza, To'ak and Zotter. | All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet. | Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Markham & Fitz, Qantu, Ritual and Solstice. |
| Procedure | These we supply from stock | These we do not stock and supply on customer order only. | These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month. |
| Lead-time | 1-3 working days | 1-2 weeks | 10 days to 40 days |
On the Product page ('product data' tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.
Orders combining Stock and Special Order Products
If your order consists of product from more than one lead-time category we will normally ship when the order is complete (when the Special Order products have been received). In case the despatch date as a result of that comes to more than two weeks we will contact you to confirm to wait or make a partial delivery.
Ordering
- We have no minimum order for EU customers.
- Minimum order for non-EU customers is €500,-
- Ordering goes by case quantity. If there's less stock than the case quantity the system won't allow you to add it to the cart. We can add this for you to your order manually. Just leave a note in the comments or contact us otherwise.
- You can order via the normal product pages in the webshop or via the Quick Order Form.
- In My Quick Order you will find items you have previously ordered - even more convenient for repeat purchases!
- Both the Recommended Retail Price (excl. VAT) as well the wholesale price (excl. VAT) is indicated for each product.
Product types and lead time
We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish three types of products in our range;
| Stock products | Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle) | Special Order products | |
|---|---|---|---|
| Brands / products | Amano, Aruntam, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fossa, Fruition, Hogarth, Menakao, MIA, Raaka, Taza, To'ak and Zotter. | All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet. | Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Markham & Fitz, Qantu, Ritual and Solstice. |
| Procedure | These we supply from stock | These we do not stock and supply on customer order only. | These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month. |
| Lead-time | 1-3 working days | 1-2 weeks | 10 days to 40 days |
On the Product page ('product data' tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.
Orders combining Stock and Special Order Products
If your order consists of product from more than one lead-time category we will normally ship when the order is complete (when the Special Order products have been received). In case the despatch date as a result of that comes to more than two weeks we will contact you to confirm to wait or make a partial delivery.
Shipping
We ship by DHL or PostNL. These usually deliver within 24 hours (within Holland and Belgium). For other countries the lead-time is about 2-3 days. After your order is processed and ready to ship you will receive a notification by email, detailing the scheduled delivery date and a Track & Trace code.Shipping cost per country
We charge a fixed fee for shipping (figures exclude VAT):| Zone 1 | Zone 2 | Zone 3 | Zone 4 | Zone 5 | Zone 6 | |
|---|---|---|---|---|---|---|
| Countries | Belgium Germany the Netherlands | Denmark France Luxembourg Poland | Austria Czech Republic Estonia Finland Hungary Latvia Lithuania Monaco Romania Slovakia Slovenia Sweden | Cyprus Bulgaria Greece Ireland Italy Malta Portugal Spain | Croatia | Rest of the world |
| Shipping costs | €7,50 | €15,00 | €20,00 | €25,00 | €30,00 | Actual cost |
| Free order (free shipping) | €150,- | €300,- | €400,- | €500,- | €600,- | none |
| Minimum order | - | - | - | - | - | €500,- |
We continue shipping throughout the summer!
If the temperature reaches 24ºC, we ship all orders in special insulation packaging with ice-gel-packs. These survive temperatures up to 35 degrees for about 3 days. At no extra cost!- Before shipping we check the weather forecast at our location, the destination, and locations along the route (if known).
- We make sure that the parcels are collected by the carrier as late as possible in the afternoon.
- In case of warm weather we ship out from Monday-Wednesday depending on the expected transit time. And in order to exclude risk of parcels being stored in a carrier's warehouse over the weekend.
The EcoCoolBox which we use for insulated shipping is a unique, completely paper-based and environmentally friendly insulated packaging with an equal or even better insulation performance than EPS (tempex / styrofoam) based solutions. The liners of the boxes are made of fine paper fibres. These fibres have outstanding isulation characteristics, comply to European directives for contact with food products, are 100% recycable, and are made of clean recycled cardboard. What you can do yourself Please insure that the delivery address will not result in the package sitting outdoors for any length of time. The High Five Company is not liable for theft or damage during shipping or upon delivery. We highly suggest shipping where you can receive the package immediately. The High Five Company is not responsible for incorrect shipping addresses or addresses where delivery results in a package remaining in a hot, rainy, or otherwise unsuitable environment. When we pause shipping We pause shipping orders if the ambient temperature is over 35ºC in our and/or your location, in which case will delay such orders. But it is your responsibility to order chocolate to be received at under 35ºC. The High Five Company will not refund or replace melted chocolate. Please note this before ordering! You may request a delay in your shipment until the ambient temperature is below 35ºC at your location by adding a note to your order.Payment
- iDeal
- Credit card (Visa, Mastercard, American Express)
- Bancontact / Mister Cash (Belgium)
- Invoice - settlement terms 21 days d.o.i.
The Mirzam range
All of Mirzam's single origin plantation choices have been led by the history and stories of the maritime spice route and countries which traded with fragrant and exotic goods hundreds of years ago.
Inspired by treasured recipes of the UAE. The Emirati collection includes some of the lesser known traditional favorites that were created by the Nomadic residents of the region at a time when the spice route was just starting to influence flavours.
Inspired by the trading routes that developed as a result of the Monsoon winds that blew traders overboard dhows from the Arabian Gulf to the monsoonal Indian and Sri Lankan coasts.
Inspired by the maritime spice route that saw the flavours of the Orient make their way to the West. Each bar has been infused with delicious ingredients that could very likely have been found in the Eastern spice sounks. To protect the highly prized sources of their spices the merchants concocted tales of monsters that had been encountered during the journey. Inspired by these stories each of these spiced bars features a different hand drawn monster on its wrapper.
Inspired by the mystical spice route that saw goods traded over land between Lami in West Africa and the Souqs of Marrakech.
Extras like sophisticated chocolate covered dates and honeycomb and special bars. All of an unparalleled quality. Unlike anything you have ever tasted.
