Blog, news & inspiration

	Stock products	Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle)	Special Order products
Brands / products	Amano, Aruntam, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fossa, Fruition, Hogarth, Menakao, MIA, Raaka, Taza, To'ak and Zotter.	All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet.	Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Markham & Fitz, Qantu, Ritual and Solstice.
Procedure	These we supply from stock	These we do not stock and supply on customer order only.	These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month.
Lead-time	1-3 working days	1-2 weeks	10 days to 40 days

Stock products

Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle)

Special Order products

Brands / products

Amano, Aruntam, Cacaosuyo, Chocolate Tree, Dick Taylor,
Fjåk, Fossa, Fruition, Hogarth, Menakao, MIA, Raaka, Taza,
To'ak and Zotter.

All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet.

Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa,
Markham & Fitz, Qantu, Ritual and Solstice.

Procedure

These we supply from stock

These we do not stock and supply on customer order only.

These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month.
For example:
- if you order on Sept 2nd, you will get the product before Oct 10.
- if you order on Sept. 30th, you will also get it before Oct. 10th.
- this applies to every month.

Lead-time

1-3 working days

1-2 weeks

10 days to 40 days

	Zone 1	Zone 2	Zone 3	Zone 4	Zone 5	Zone 6
Countries	Belgium Germany the Netherlands	Denmark France Luxembourg Poland	Austria Czech Republic Estonia Finland Hungary Latvia Lithuania Monaco Romania Slovakia Slovenia Sweden	Cyprus Bulgaria Greece Ireland Italy Malta Portugal Spain	Croatia	Rest of the world
Shipping costs	€7,50	€12,50	€17,50	€22,50	€27,50	Actual cost
Free order (free shipping)	€150,-	€250,-	€350,-	€450,-	€550,-	none
Minimum order	-	-	-	-	-	€500,-

Zone 1

Zone 2

Zone 3

Zone 4

Zone 5

Zone 6

Countries

Belgium
Germany
the Netherlands

Denmark
France
Luxembourg
Poland

Austria
Czech Republic
Estonia
Finland
Hungary
Latvia
Lithuania
Monaco
Romania
Slovakia
Slovenia
Sweden

Cyprus
Bulgaria
Greece
Ireland
Italy
Malta
Portugal
Spain

Croatia

Rest of the world

Shipping costs

€7,50

€12,50

€17,50

€22,50

€27,50

Actual cost

Free order (free shipping)

€150,-

€250,-

€350,-

€450,-

€550,-

none

Minimum order

€500,-

Shows & Markets

FOODSPECIALTY FAIR 2022 – come say hi!

Posted on 20 September 2022 by Dennis van Essen

20
Sep

FOODSPECIALTY FAIR 2022 We’re looking forward to attending the Vakbeurs Foodspecialiteiten trade show in Houten, The Netherlands, on the 26th and 27th of September. Joining us on our stand we’ll have Alastair from Chocolate Tree, Mark from Krak Chocolade, Brett from MIA Flavour and Standout Chocolate. Of course we’ll have more to see and taste, […]

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New assortment

New brand alert: Amedei Toscana

Posted on 14 September 202214 September 2022 by Dennis van Essen

14
Sep

We’re excited and honored to welcome Italian bean-to-bar heavyweight Amedei Toscana to our range. Founded in Tuscany by Cecilia Tessieri in 1990, Amedei was one of the first ever chocolate makers to put bean-to-bar craft chocolate on the world stage. After extensive training in Belgium, Germany and France, Cecilia returned home to Italy with a […]

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General

New brand alert: Standout

Posted on 13 September 202216 September 2022 by Dennis van Essen

13
Sep

We’re thrilled to announce the arrival of Standout chocolate! Founded in 2018 by Fredrik Martinsson in Kållered, Sweden, Standout Chocolate is a leader in the Scandinavian chocolate renaissance. Fredrik has a strong commitment to using certified organic ingredients, sustainable packaging, and the highest quality cacao possible. Standout Chocolate’s philosophy is built around transparency, with the […]

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New assortment

New brand alert: Krak Chocolate

Posted on 12 September 2022 by Dennis van Essen

12
Sep

We’re excited to welcome Krak Chocolade. This amazing chocolate is created by Mark Schimmel in Ermelo, The Netherlands, about 18km from our office! Although Krak Chocolade officially launched in 2013, Mark’s journey towards chocolate making developed over many years. Mark is a talented pastry chef who worked in three-Michelin-starred restaurants throughout Europe, before starting his […]

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Educational

Paying Cacao Farmers Properly

Posted on 12 September 202212 September 2022 by Luke Owen Smith

fairtrade cacao price ethical chocolate bean-to-bar

12
Sep

Recently the market rate for commodity cacao fell to its lowest in four years. That means even more dire conditions for farmers and workers involved with supplying some of the world’s biggest, most profitable chocolate companies. To call this situation unfair would be putting it very mildly! We choose to work with craft chocolate makers […]

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New assortment

The NEW Zotter chocolate collection 2022-2023 is here!

Posted on 26 August 2022 by Dennis van Essen

26
Aug

Chocolate Season is officially underway! 30 years of hand-scooped chocolate: in 1992, Zotter created the very first hand-scooped chocolates, and today, Zotter Chocolate is a hugely popular brand offering superior products in top quality and a variety of flavours, all made from cacao with a provenance guarantee and featuring exciting designs. All chocolates are […]

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New assortment

RABITOS ROYALE ARE BACK!

Posted on 24 August 202216 September 2022 by Dennis van Essen

24
Aug

We are extremely exited to announce the return of Rabitos Royale! This decadent morsel of Calabacita Mediterranean figs, enrobed in a thin milk chocolate shell, with a boozy ganache filling, is a best selling chocolate impulse item! We had the Rabitos Dark in the range a few years ago, now we also made the both […]

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General

Holiday closure summer 2022

Posted on 23 August 2022 by Dennis van Essen

23
Aug

We will be closed week 35 (from August 29th to September 2nd). Orders can be placed during that week but these will not be shipped until September 5th. National (the Netherlands) orders Orders received before Friday 27th, 15:00 latest will be shipped that same day. Orders received after Friday 27th, 15:00 will be shipped when […]

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General

Updated shipping costs

Posted on 19 July 202219 July 2022 by Dennis van Essen

19
Jul

We are faced with increasing costs in nearly all areas, also in shipping. Our main partner, DHL, have adjusted their tariffs. For some distinations this has quite a substantial impact. We have therefore had to review our shipping cost structure and have had to adjust the costs we charge and also the free shipping order […]

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General

BEAT THE HEAT – summer deliveries

Posted on 14 July 202216 September 2022 by Dennis van Essen

14
Jul

We continue shipping throughout the summer! If the temperature reaches 24ºC, we ship all orders in special insulation packaging with ice-gel-packs. These survive temperatures up to 35 degrees for about 3 days. At no extra cost! EcoCoolBox: an environmentally friendly insulated packaging The EcoCoolBox which we use for insulated shipping is a unique, completely paper-based […]

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We continue shipping throughout the summer!

If the temperature reaches 24ºC, we ship all orders in special insulation packaging with ice-gel-packs. These survive temperatures up to 35 degrees for about 3 days. At no extra cost!

Before shipping we check the weather forecast at our location, the destination, and locations along the route (if known).
We make sure that the parcels are collected by the carrier as late as possible in the afternoon.
In case of warm weather we ship out from Monday-Wednesday depending on the expected transit time. And in order to exclude risk of parcels being stored in a carrier's warehouse over the weekend.

EcoCoolBox: an environmentally friendly insulated packaging

The EcoCoolBox which we use for insulated shipping is a unique, completely paper-based and environmentally friendly insulated packaging with an equal or even better insulation performance than EPS (tempex / styrofoam) based solutions. The liners of the boxes are made of fine paper fibres. These fibres have outstanding isulation characteristics, comply to European directives for contact with food products, are 100% recycable, and are made of clean recycled cardboard. What you can do yourself Please insure that the delivery address will not result in the package sitting outdoors for any length of time. The High Five Company is not liable for theft or damage during shipping or upon delivery. We highly suggest shipping where you can receive the package immediately. The High Five Company is not responsible for incorrect shipping addresses or addresses where delivery results in a package remaining in a hot, rainy, or otherwise unsuitable environment. When we pause shipping We pause shipping orders if the ambient temperature is over 35ºC in our and/or your location, in which case will delay such orders. But it is your responsibility to order chocolate to be received at under 35ºC. The High Five Company will not refund or replace melted chocolate. Please note this before ordering! You may request a delay in your shipment until the ambient temperature is below 35ºC at your location by adding a note to your order.

BEAT THE HEAT! - your order is shipped in special packaging with ice-gel-packs. MORE INFO >

Product types and lead time

Orders combining Stock and Special Order Products

Shows & Markets

FOODSPECIALTY FAIR 2022 – come say hi!

New assortment

New brand alert: Amedei Toscana

General

New brand alert: Standout

New assortment

New brand alert: Krak Chocolate

Educational

Paying Cacao Farmers Properly

New assortment

The NEW Zotter chocolate collection 2022-2023 is here!

New assortment

RABITOS ROYALE ARE BACK!

General

Holiday closure summer 2022

General

Updated shipping costs

General

BEAT THE HEAT – summer deliveries

Fast delivery

Free shipping

wholesale webshop

Huge range

Product types and lead time

Orders combining Stock and Special Order Products

HIGH FIVE

CUSTOMER SERVICE

For professionals

General

Terms

WHOLESALE NEWSLETTER

NEWSLETTER PROFESSIONALS

Ordering

Product types and lead time

Orders combining Stock and Special Order Products

Shipping

Shipping cost per country

We continue shipping throughout the summer!

Payment

Blog, news & inspiration

Fast delivery

Free shipping

wholesale webshop

Huge range

Product types and lead time

Orders combining Stock and Special Order Products

Ordering

Product types and lead time

Orders combining Stock and Special Order Products

Shipping

Shipping cost per country

We continue shipping throughout the summer!

Payment

For professionals

General

Terms

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