Cool off period
Non perishable products (e.g. accessoiries, merchandising)
We grant you 14 days to assess if your purchase is satisfactory. Within this period you can return the product. You can take a close look at the product just like you would do in a shop and test if it lives up to your expectations. If you have any doubts whether you can still change your product then please contact us by sending an email to [email protected]
If you are not all satisfied with the product then please return it to us in the original packing and unused. We will refund your money including the original delivery costs within 14 days. You only have to pay yourself for the return shipping costs.
Perishable products (all products with a Best By Date – e.g. chocolate)
Perishable products cannot be returned. The sale is final upon receipt of your payment.