Lead Times

Product types and lead time

We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish two types of products in our range; stock products and Zotter back-order products (e.g. hand-scooped).

Stock productsZotter backorder products (e.g. Hand-Scooped, Squaring the Circle)
Brands / productsCacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fruition, Krak, Menakao, Qantu, Standout, Taza, To'ak and Zotter.All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet.
ProcedureThese we supply from stockThese we do not stock and supply on customer order only.
Lead-time1-3 working days1 week

On the Product page (‘product data’ tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.

Ordering Stock products and Zotter back-order Products

It is possible to combine stock products and Zotter back-order products (e.g. hand-scooped bars) in one order. We wait for all products to arrive at our warehouse and then ship in full, unless agreed differently.