Ordering goes by case quantity. If there's less stock than the case quantity the system won't allow you to add it to the cart. We can add this for you to your order manually. Just leave a note in the comments or contact us otherwise.
You can order via the normal product pages in the webshop or via the Quick Order Form.
In My Quick Order you will find items you have previously ordered - even more convenient for repeat purchases!
Both the Recommended Retail Price (excl. VAT) as well the wholesale price (excl. VAT) is indicated for each product.
Product types and lead time
We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish three types of products in our range;
Stock products
Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle)
Special Order products
Brands / products
Amano, Aruntam, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fossa, Fruition, Hogarth, Menakao, MIA, Raaka, Taza, To'ak and Zotter.
All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet.
Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Markham & Fitz, Qantu, Ritual and Solstice.
Procedure
These we supply from stock
These we do not stock and supply on customer order only.
These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month.
Lead-time
1-3 working days
1-2 weeks
10 days to 40 days
On the Product page ('product data' tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.
Orders combining Stock and Special Order Products
If your order consists of product from more than one lead-time category we will normally ship when the order is complete (when the Special Order products have been received). In case the despatch date as a result of that comes to more than two weeks we will contact you to confirm to wait or make a partial delivery.
Shipping
We ship by DHL or PostNL. These usually deliver within 24 hours (within Holland and Belgium). For other countries the lead-time is about 2-3 days. After your order is processed and ready to ship you will receive a notification by email, detailing the scheduled delivery date and a Track & Trace code.
Shipping cost per country
We charge a fixed fee for shipping (figures exclude VAT):
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Countries
Belgium Germany the Netherlands
Denmark France Luxembourg Poland
Austria Czech Republic Estonia Finland Hungary Latvia Lithuania Monaco Romania Slovakia Slovenia Sweden
Cyprus Bulgaria Greece Ireland Italy Malta Portugal Spain
Croatia
Rest of the world
Shipping costs
€7,50
€12,50
€17,50
€22,50
€27,50
Actual cost
Free order (free shipping)
€150,-
€250,-
€350,-
€450,-
€550,-
none
Minimum order
-
-
-
-
-
€500,-
We can arrange transportation for orders to customers outside the EU, and will provide an estimate of the shipping cost. Alternatively you can arrange shipping & collection yourself.
In case you wish to book your own transport, you can indicate this at checkout. In which case we do not charge shipping- or order costs.
We continue shipping throughout the summer!
If the temperature reaches 24ºC, we ship all orders in special insulation packaging with ice-gel-packs. These survive temperatures up to 35 degrees for about 3 days. At no extra cost!
Before shipping we check the weather forecast at our location, the destination, and locations along the route (if known).
We make sure that the parcels are collected by the carrier as late as possible in the afternoon.
In case of warm weather we ship out from Monday-Wednesday depending on the expected transit time. And in order to exclude risk of parcels being stored in a carrier's warehouse over the weekend.
EcoCoolBox: an environmentally friendly insulated packagingThe EcoCoolBox which we use for insulated shipping is a unique, completely paper-based and environmentally friendly insulated packaging with an equal or even better insulation performance than EPS (tempex / styrofoam) based solutions. The liners of the boxes are made of fine paper fibres. These fibres have outstanding isulation characteristics, comply to European directives for contact with food products, are 100% recycable, and are made of clean recycled cardboard. What you can do yourself Please insure that the delivery address will not result in the package sitting outdoors for any length of time. The High Five Company is not liable for theft or damage during shipping or upon delivery. We highly suggest shipping where you can receive the package immediately. The High Five Company is not responsible for incorrect shipping addresses or addresses where delivery results in a package remaining in a hot, rainy, or otherwise unsuitable environment. When we pause shipping We pause shipping orders if the ambient temperature is over 35ºC in our and/or your location, in which case will delay such orders. But it is your responsibility to order chocolate to be received at under 35ºC. The High Five Company will not refund or replace melted chocolate. Please note this before ordering! You may request a delay in your shipment until the ambient temperature is below 35ºC at your location by adding a note to your order.
Payment
iDeal
Credit card (Visa, Mastercard, American Express)
Bancontact / Mister Cash (Belgium)
Invoice - settlement terms 21 days d.o.i.
For new international customers we ask for payment in advance, before the dispatch of the goods. After 3 succesful orders we can switch to payment by invoice (settlement terms 21 days d.o.i.).
Super limited, monthly micro batch chocolate – while stocks last!
For this bar Mānoa sourced Hawaiian grown ginger powder from Aloha Turmeric. This farm and factory is based out of Waimanalo, O’ahu just 15 minutes from the Mānoa factory! They grow and source turmeric, ginger, lime, and many other crops from across the Islands to make into organic powders and juices.
Mānoa infused their Hawaiian ginger into a 70% dark chocolate along with fresh zested limes.
We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish three types of products in our range;
Stock products
Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle)
Special Order products
Brands / products
Amano, Aruntam, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fossa, Fruition, Hogarth, Menakao, MIA, Raaka, Taza, To'ak and Zotter.
All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet.
Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Markham & Fitz, Qantu, Ritual and Solstice.
Procedure
These we supply from stock
These we do not stock and supply on customer order only.
These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month.
Lead-time
1-3 working days
1-2 weeks
10 days to 40 days
On the Product page ('product data' tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.
Orders combining Stock and Special Order Products
If your order consists of product from more than one lead-time category we will normally ship when the order is complete (when the Special Order products have been received). In case the despatch date as a result of that comes to more than two weeks we will contact you to confirm to wait or make a partial delivery.
Ordering goes by case quantity. If there's less stock than the case quantity the system won't allow you to add it to the cart. We can add this for you to your order manually. Just leave a note in the comments or contact us otherwise.
You can order via the normal product pages in the webshop or via the Quick Order Form.
In My Quick Order you will find items you have previously ordered - even more convenient for repeat purchases!
Both the Recommended Retail Price (excl. VAT) as well the wholesale price (excl. VAT) is indicated for each product.
Product types and lead time
We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish three types of products in our range;
Stock products
Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle)
Special Order products
Brands / products
Amano, Aruntam, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fossa, Fruition, Hogarth, Menakao, MIA, Raaka, Taza, To'ak and Zotter.
All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet.
Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Markham & Fitz, Qantu, Ritual and Solstice.
Procedure
These we supply from stock
These we do not stock and supply on customer order only.
These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month.
Lead-time
1-3 working days
1-2 weeks
10 days to 40 days
On the Product page ('product data' tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.
Orders combining Stock and Special Order Products
If your order consists of product from more than one lead-time category we will normally ship when the order is complete (when the Special Order products have been received). In case the despatch date as a result of that comes to more than two weeks we will contact you to confirm to wait or make a partial delivery.
Shipping
We ship by DHL or PostNL. These usually deliver within 24 hours (within Holland and Belgium). For other countries the lead-time is about 2-3 days. After your order is processed and ready to ship you will receive a notification by email, detailing the scheduled delivery date and a Track & Trace code.
Shipping cost per country
We charge a fixed fee for shipping (figures exclude VAT):
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Countries
Belgium Germany the Netherlands
Denmark France Luxembourg Poland
Austria Czech Republic Estonia Finland Hungary Latvia Lithuania Monaco Romania Slovakia Slovenia Sweden
Cyprus Bulgaria Greece Ireland Italy Malta Portugal Spain
Croatia
Rest of the world
Shipping costs
€7,50
€12,50
€17,50
€22,50
€27,50
Actual cost
Free order (free shipping)
€150,-
€250,-
€350,-
€450,-
€550,-
none
Minimum order
-
-
-
-
-
€500,-
We can arrange transportation for orders to customers outside the EU, and will provide an estimate of the shipping cost. Alternatively you can arrange shipping & collection yourself.
In case you wish to book your own transport, you can indicate this at checkout. In which case we do not charge shipping- or order costs.
We continue shipping throughout the summer!
If the temperature reaches 24ºC, we ship all orders in special insulation packaging with ice-gel-packs. These survive temperatures up to 35 degrees for about 3 days. At no extra cost!
Before shipping we check the weather forecast at our location, the destination, and locations along the route (if known).
We make sure that the parcels are collected by the carrier as late as possible in the afternoon.
In case of warm weather we ship out from Monday-Wednesday depending on the expected transit time. And in order to exclude risk of parcels being stored in a carrier's warehouse over the weekend.
EcoCoolBox: an environmentally friendly insulated packagingThe EcoCoolBox which we use for insulated shipping is a unique, completely paper-based and environmentally friendly insulated packaging with an equal or even better insulation performance than EPS (tempex / styrofoam) based solutions. The liners of the boxes are made of fine paper fibres. These fibres have outstanding isulation characteristics, comply to European directives for contact with food products, are 100% recycable, and are made of clean recycled cardboard. What you can do yourself Please insure that the delivery address will not result in the package sitting outdoors for any length of time. The High Five Company is not liable for theft or damage during shipping or upon delivery. We highly suggest shipping where you can receive the package immediately. The High Five Company is not responsible for incorrect shipping addresses or addresses where delivery results in a package remaining in a hot, rainy, or otherwise unsuitable environment. When we pause shipping We pause shipping orders if the ambient temperature is over 35ºC in our and/or your location, in which case will delay such orders. But it is your responsibility to order chocolate to be received at under 35ºC. The High Five Company will not refund or replace melted chocolate. Please note this before ordering! You may request a delay in your shipment until the ambient temperature is below 35ºC at your location by adding a note to your order.
Payment
iDeal
Credit card (Visa, Mastercard, American Express)
Bancontact / Mister Cash (Belgium)
Invoice - settlement terms 21 days d.o.i.
For new international customers we ask for payment in advance, before the dispatch of the goods. After 3 succesful orders we can switch to payment by invoice (settlement terms 21 days d.o.i.).
Produced in a factory that processes milk and tree nuts.
MĀNOA, Kailua, Hawaii, USA
Mānoa is the first chocolate offered by A Priori to be made in America with cacao grown in America (Hawaii, to be exact). Manoa’s Hawaii bar is made from crazy-expensive cacao, which is why you don’t see it in heavy rotation in the craft chocolate scene. Overtones of floral honey are balanced with hints of raisin and espresso, making for a lush, exotic chocolate experience. Don’t miss their line up of Hawaiian inclusion bars, such as their famous Breakfast Bar - a dark milk bar sprinkled with a layer of roasted cacao nibs and Kona coffee.
Environmentally conscious bean-to-bar chocolate maker based in Kailua, Hawaii.
Founded in 2010 by Dylan Butterbaugh. The original operation was entirely pedal-powered!
Commitment to transforming Hawaiian agricultural practices to focus on endemic reforestation.
Trade directly with small-scale farmers, cutting out the middlemen and paying well above market rates for cacao.
Beautiful wrappers and moulds that represent Hawaiian culture. The boxes are made from recycled paper and the inner wrapper is made from biodegradable plant-based fibre.
One of only a handful of companies making chocolate in Hawaii from locally grown cacao.
Mānoa is available on special-order basis: lead-time is 10 days maximum following the last day of every month. Lead-times: More info > Ordering, shipping and payment conditions: More info >
Product types and lead time
We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish three types of products in our range;
Stock products
Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle)
Special Order products
Brands / products
Amano, Aruntam, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fossa, Fruition, Hogarth, Menakao, MIA, Raaka, Taza, To'ak and Zotter.
All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet.
Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Markham & Fitz, Qantu, Ritual and Solstice.
Procedure
These we supply from stock
These we do not stock and supply on customer order only.
These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month.
Lead-time
1-3 working days
1-2 weeks
10 days to 40 days
On the Product page ('product data' tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.
Orders combining Stock and Special Order Products
If your order consists of product from more than one lead-time category we will normally ship when the order is complete (when the Special Order products have been received). In case the despatch date as a result of that comes to more than two weeks we will contact you to confirm to wait or make a partial delivery.
Ordering goes by case quantity. If there's less stock than the case quantity the system won't allow you to add it to the cart. We can add this for you to your order manually. Just leave a note in the comments or contact us otherwise.
You can order via the normal product pages in the webshop or via the Quick Order Form.
In My Quick Order you will find items you have previously ordered - even more convenient for repeat purchases!
Both the Recommended Retail Price (excl. VAT) as well the wholesale price (excl. VAT) is indicated for each product.
Product types and lead time
We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish three types of products in our range;
Stock products
Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle)
Special Order products
Brands / products
Amano, Aruntam, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fossa, Fruition, Hogarth, Menakao, MIA, Raaka, Taza, To'ak and Zotter.
All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet.
Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Markham & Fitz, Qantu, Ritual and Solstice.
Procedure
These we supply from stock
These we do not stock and supply on customer order only.
These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month.
Lead-time
1-3 working days
1-2 weeks
10 days to 40 days
On the Product page ('product data' tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.
Orders combining Stock and Special Order Products
If your order consists of product from more than one lead-time category we will normally ship when the order is complete (when the Special Order products have been received). In case the despatch date as a result of that comes to more than two weeks we will contact you to confirm to wait or make a partial delivery.
Shipping
We ship by DHL or PostNL. These usually deliver within 24 hours (within Holland and Belgium). For other countries the lead-time is about 2-3 days. After your order is processed and ready to ship you will receive a notification by email, detailing the scheduled delivery date and a Track & Trace code.
Shipping cost per country
We charge a fixed fee for shipping (figures exclude VAT):
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Countries
Belgium Germany the Netherlands
Denmark France Luxembourg Poland
Austria Czech Republic Estonia Finland Hungary Latvia Lithuania Monaco Romania Slovakia Slovenia Sweden
Cyprus Bulgaria Greece Ireland Italy Malta Portugal Spain
Croatia
Rest of the world
Shipping costs
€7,50
€12,50
€17,50
€22,50
€27,50
Actual cost
Free order (free shipping)
€150,-
€250,-
€350,-
€450,-
€550,-
none
Minimum order
-
-
-
-
-
€500,-
We can arrange transportation for orders to customers outside the EU, and will provide an estimate of the shipping cost. Alternatively you can arrange shipping & collection yourself.
In case you wish to book your own transport, you can indicate this at checkout. In which case we do not charge shipping- or order costs.
We continue shipping throughout the summer!
If the temperature reaches 24ºC, we ship all orders in special insulation packaging with ice-gel-packs. These survive temperatures up to 35 degrees for about 3 days. At no extra cost!
Before shipping we check the weather forecast at our location, the destination, and locations along the route (if known).
We make sure that the parcels are collected by the carrier as late as possible in the afternoon.
In case of warm weather we ship out from Monday-Wednesday depending on the expected transit time. And in order to exclude risk of parcels being stored in a carrier's warehouse over the weekend.
EcoCoolBox: an environmentally friendly insulated packagingThe EcoCoolBox which we use for insulated shipping is a unique, completely paper-based and environmentally friendly insulated packaging with an equal or even better insulation performance than EPS (tempex / styrofoam) based solutions. The liners of the boxes are made of fine paper fibres. These fibres have outstanding isulation characteristics, comply to European directives for contact with food products, are 100% recycable, and are made of clean recycled cardboard. What you can do yourself Please insure that the delivery address will not result in the package sitting outdoors for any length of time. The High Five Company is not liable for theft or damage during shipping or upon delivery. We highly suggest shipping where you can receive the package immediately. The High Five Company is not responsible for incorrect shipping addresses or addresses where delivery results in a package remaining in a hot, rainy, or otherwise unsuitable environment. When we pause shipping We pause shipping orders if the ambient temperature is over 35ºC in our and/or your location, in which case will delay such orders. But it is your responsibility to order chocolate to be received at under 35ºC. The High Five Company will not refund or replace melted chocolate. Please note this before ordering! You may request a delay in your shipment until the ambient temperature is below 35ºC at your location by adding a note to your order.
Payment
iDeal
Credit card (Visa, Mastercard, American Express)
Bancontact / Mister Cash (Belgium)
Invoice - settlement terms 21 days d.o.i.
For new international customers we ask for payment in advance, before the dispatch of the goods. After 3 succesful orders we can switch to payment by invoice (settlement terms 21 days d.o.i.).
Hawaiian cacao farms have grown and improved over the years and we can't wait for you to taste the unique flavors in each bar. Hawaii is the only state in the United States with a climate appropriate for cultivating the cacao tree. With a focus on cacao genetics, fermentation, and drying. Hawaii is now recognized internationally as producing some of the best cacao in the world. Additionally, Hawaiian cacao farms are still scarce, making Hawaiian beans some of the most expensive and exclusive.
Over the years many inclusion flavors have come and gone. These classics remain for their outstanding flavor and popularity - many of them winning multiple national and international awards.
A collection of flavors inspired by the Hawaiian Islands showcased with artwork from local artist Punky Aloha.
Mañoa's mini chocolate bars are perfect for weddings, mass gifting, and additions to custom gift baskets. Available in 4 varieties.
Each month a different small-batch, limited edition flavor. Popular flavors from previous editions include Cookies & Cream, Mandarin Zest, Peanut Butter Pretzel, Maple Pecan and Chai Latte Crunch.
Curious if Mañoa would be suitable for your store? Order this sample kit for a perfect introduction to the brand! The kit includes several items from different categories.
Ordering goes by case quantity. If there's less stock than the case quantity the system won't allow you to add it to the cart. We can add this for you to your order manually. Just leave a note in the comments or contact us otherwise.
You can order via the normal product pages in the webshop or via the Quick Order Form.
In My Quick Order you will find items you have previously ordered - even more convenient for repeat purchases!
Both the Recommended Retail Price (excl. VAT) as well the wholesale price (excl. VAT) is indicated for each product.
Product types and lead time
We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish three types of products in our range;
Stock products
Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle)
Special Order products
Brands / products
Amano, Aruntam, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fossa, Fruition, Hogarth, Menakao, MIA, Raaka, Taza, To'ak and Zotter.
All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet.
Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Markham & Fitz, Qantu, Ritual and Solstice.
Procedure
These we supply from stock
These we do not stock and supply on customer order only.
These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month.
Lead-time
1-3 working days
1-2 weeks
10 days to 40 days
On the Product page ('product data' tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.
Orders combining Stock and Special Order Products
If your order consists of product from more than one lead-time category we will normally ship when the order is complete (when the Special Order products have been received). In case the despatch date as a result of that comes to more than two weeks we will contact you to confirm to wait or make a partial delivery.
Shipping
We ship by DHL or PostNL. These usually deliver within 24 hours (within Holland and Belgium). For other countries the lead-time is about 2-3 days. After your order is processed and ready to ship you will receive a notification by email, detailing the scheduled delivery date and a Track & Trace code.
Shipping cost per country
We charge a fixed fee for shipping (figures exclude VAT):
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Countries
Belgium Germany the Netherlands
Denmark France Luxembourg Poland
Austria Czech Republic Estonia Finland Hungary Latvia Lithuania Monaco Romania Slovakia Slovenia Sweden
Cyprus Bulgaria Greece Ireland Italy Malta Portugal Spain
Croatia
Rest of the world
Shipping costs
€7,50
€12,50
€17,50
€22,50
€27,50
Actual cost
Free order (free shipping)
€150,-
€250,-
€350,-
€450,-
€550,-
none
Minimum order
-
-
-
-
-
€500,-
We can arrange transportation for orders to customers outside the EU, and will provide an estimate of the shipping cost. Alternatively you can arrange shipping & collection yourself.
In case you wish to book your own transport, you can indicate this at checkout. In which case we do not charge shipping- or order costs.
We continue shipping throughout the summer!
If the temperature reaches 24ºC, we ship all orders in special insulation packaging with ice-gel-packs. These survive temperatures up to 35 degrees for about 3 days. At no extra cost!
Before shipping we check the weather forecast at our location, the destination, and locations along the route (if known).
We make sure that the parcels are collected by the carrier as late as possible in the afternoon.
In case of warm weather we ship out from Monday-Wednesday depending on the expected transit time. And in order to exclude risk of parcels being stored in a carrier's warehouse over the weekend.
EcoCoolBox: an environmentally friendly insulated packagingThe EcoCoolBox which we use for insulated shipping is a unique, completely paper-based and environmentally friendly insulated packaging with an equal or even better insulation performance than EPS (tempex / styrofoam) based solutions. The liners of the boxes are made of fine paper fibres. These fibres have outstanding isulation characteristics, comply to European directives for contact with food products, are 100% recycable, and are made of clean recycled cardboard. What you can do yourself Please insure that the delivery address will not result in the package sitting outdoors for any length of time. The High Five Company is not liable for theft or damage during shipping or upon delivery. We highly suggest shipping where you can receive the package immediately. The High Five Company is not responsible for incorrect shipping addresses or addresses where delivery results in a package remaining in a hot, rainy, or otherwise unsuitable environment. When we pause shipping We pause shipping orders if the ambient temperature is over 35ºC in our and/or your location, in which case will delay such orders. But it is your responsibility to order chocolate to be received at under 35ºC. The High Five Company will not refund or replace melted chocolate. Please note this before ordering! You may request a delay in your shipment until the ambient temperature is below 35ºC at your location by adding a note to your order.
Payment
iDeal
Credit card (Visa, Mastercard, American Express)
Bancontact / Mister Cash (Belgium)
Invoice - settlement terms 21 days d.o.i.
For new international customers we ask for payment in advance, before the dispatch of the goods. After 3 succesful orders we can switch to payment by invoice (settlement terms 21 days d.o.i.).
Product types and lead time
We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish three types of products in our range;
Stock products
Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle)
Special Order products
Brands / products
Amano, Aruntam, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fossa, Fruition, Hogarth, Menakao, MIA, Raaka, Taza, To'ak and Zotter.
All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet.
Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Markham & Fitz, Qantu, Ritual and Solstice.
Procedure
These we supply from stock
These we do not stock and supply on customer order only.
These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month.
Lead-time
1-3 working days
1-2 weeks
10 days to 40 days
On the Product page ('product data' tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.
Orders combining Stock and Special Order Products
If your order consists of product from more than one lead-time category we will normally ship when the order is complete (when the Special Order products have been received). In case the despatch date as a result of that comes to more than two weeks we will contact you to confirm to wait or make a partial delivery.
*required
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Countries
Belgium Germany the Netherlands
Denmark France Luxembourg Poland
Austria Czech Republic Estonia Finland Hungary Latvia Lithuania Monaco Romania Slovakia Slovenia Sweden
Cyprus Bulgaria Greece Ireland Italy Malta Portugal Spain
The 
