NEW PRODUCT!
Triple Nut Crunch (70% dark) BIO
Brand: Taza, Taza Chocolate Bars
Irresistibly smooth 70% dark chocolate packed with hazelnuts, almonds, cashews & crispy puffed quinoa with a sprinkle of sea salt!
Suggested Retail: € 5,18
Login for wholesale pricing and purchasing.
All prices (SRP & wholesale) exclude VAT.
Shipping calculated at checkout.
Product types and lead time
We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish three types of products in our range;
| Stock products | Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle) | Special Order products | |
|---|---|---|---|
| Brands / products | Amedei, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fruition, Krak, Menakao, Taza, To'ak and Zotter. | All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet. | Amano, Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Mirzam, Ritual and Solstice. |
| Procedure | These we supply from stock | These we do not stock and supply on customer order only. | These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month. |
| Lead-time | 1-3 working days | 1-2 weeks | 10 days to 40 days |
On the Product page ('product data' tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.
Orderring Stock products and Special Order Products
It is not possible to combine stock products and special order products in one order. You have to place separate orders. In case you place two orders and want them shipped together we charge the shipping fee only one time (if the total is under the free shipping order value).
It will remain possible to combine orders for stock products and Zotter's hand-scooped.
Ordering
- We have no minimum order for EU customers.
- Minimum order for non-EU customers is €500,-
- Ordering goes by case quantity. If there's less stock than the case quantity the system won't allow you to add it to the cart. We can add this for you to your order manually. Just leave a note in the comments or contact us otherwise.
- You can order via the normal product or brand pages in the webshop or via the Quick Order Form.
- In My Quick Order you will find items you have previously ordered - even more convenient for repeat purchases!
- Both the Recommended Retail Price (excl. VAT) as well the wholesale price (excl. VAT) is indicated for each product.
Product types and lead time
We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish three types of products in our range;
| Stock products | Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle) | Special Order products | |
|---|---|---|---|
| Brands / products | Amedei, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fruition, Krak, Menakao, Taza, To'ak and Zotter. | All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet. | Amano, Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Mirzam, Ritual and Solstice. |
| Procedure | These we supply from stock | These we do not stock and supply on customer order only. | These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month. |
| Lead-time | 1-3 working days | 1-2 weeks | 10 days to 40 days |
On the Product page ('product data' tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.
Orderring Stock products and Special Order Products
It is not possible to combine stock products and special order products in one order. You have to place separate orders. In case you place two orders and want them shipped together we charge the shipping fee only one time (if the total is under the free shipping order value).
It will remain possible to combine orders for stock products and Zotter's hand-scooped.
Shipping
We ship by DHL or PostNL. These usually deliver within 24 hours (within Holland and Belgium). For other countries the lead-time is about 2-3 days. After your order is processed and ready to ship you will receive a notification by email, detailing the scheduled delivery date and a Track & Trace code.
Shipping cost per country
We charge a fixed fee for shipping (figures exclude VAT):
| Countries | shipping costs | free shipping order value |
|---|---|---|
| Austria | €14,95 | €200 |
| Belgium | €9,34 | €200 |
| Bulgary | €22,32 | €300 |
| Croatia | €18,86 | €250 |
| Cyprus | 20,62 | €250 |
| Czech Republic | €17,32 | €250 |
| Denmark | €14,87 | €200 |
| Estonia | €27,50 | €300 |
| Finland | €28,73 | €300 |
| France | €11,87 | €200 |
| Germany | €9,39 | €200 |
| Greece | €24,03 | €300 |
| Hungary | €17,94 | €250 |
| Ireland | €20,45 | €250 |
| Italy | €20,20 | €250 |
| Latvia | €27,47 | €300 |
| Lithuania | €27,47 | €300 |
| Luxembourg | €17,10 | €250 |
| Malta | €22,62 | €300 |
| Monaco | €11,87 | €250 |
| Netherlands | €6,10 | €150 |
| Poland | €15,44 | €200 |
| Portugal | €21,12 | €250 |
| Romania | €18,27 | €250 |
| Slovakia | €17,94 | €250 |
| Slovenia | €17,94 | €250 |
| Spain | €18,87 | €250 |
| Sweden | €19,12 | €250 |
| United Kingdom | €25,22 | €300 |
| ** Rest of the world ** | Actual cost (to be quoted) | Not available |
| We continue shipping throughout the summer! If the temperature reaches 24ºC, we ship all orders in special insulation packaging with ice-gel-packs. These survive temperatures up to 35 degrees for about 3 days. At no extra cost! |
||
We can arrange transportation for orders to customers outside the EU and will provide an estimate of the shipping cost. Alternatively, you can arrange shipping & collection yourself.
In case you wish to book your own transport, you can indicate this at checkout. In which case we do not charge shipping- or order costs.
We continue shipping throughout the summer!
If the temperature reaches 24ºC, we ship all orders in special insulation packaging with ice-gel-packs. These survive temperatures up to 35 degrees for about 3 days. At no extra cost!
- Before shipping we check the weather forecast at our location, the destination, and locations along the route (if known).
- We make sure that the parcels are collected by the carrier as late as possible in the afternoon.
- In case of warm weather we ship out from Monday-Wednesday depending on the expected transit time. And in order to exclude risk of parcels being stored in a carrier's warehouse over the weekend.
EcoCoolBox: an environmentally friendly insulated packaging
The EcoCoolBox which we use for insulated shipping is a unique, completely paper-based and environmentally friendly insulated packaging with an equal or even better insulation performance than EPS (tempex / styrofoam) based solutions. The liners of the boxes are made of fine paper fibres. These fibres have outstanding isulation characteristics, comply to European directives for contact with food products, are 100% recycable, and are made of clean recycled cardboard.
What you can do yourself
Please insure that the delivery address will not result in the package sitting outdoors for any length of time. The High Five Company is not liable for theft or damage during shipping or upon delivery. We highly suggest shipping where you can receive the package immediately. The High Five Company is not responsible for incorrect shipping addresses or addresses where delivery results in a package remaining in a hot, rainy, or otherwise unsuitable environment.
When we pause shipping
We pause shipping orders if the ambient temperature is over 35ºC in our and/or your location, in which case will delay such orders. But it is your responsibility to order chocolate to be received at under 35ºC. The High Five Company will not refund or replace melted chocolate. Please note this before ordering! You may request a delay in your shipment until the ambient temperature is below 35ºC at your location by adding a note to your order.
Payment
- iDeal
- Credit card (Visa, Mastercard, American Express)
- Bancontact / Mister Cash (Belgium)
- Invoice - settlement terms 21 days d.o.i.
For new international customers we ask for payment in advance, before the dispatch of the goods. After 3 succesful orders we can switch to payment by invoice (settlement terms 21 days d.o.i.).
- Product Data
- Description & Ingredients
- Brand profile
- Ordering, shipping and payment conditions
- Lead-times explained
- Product info request
| Weight | 0,074 kg |
|---|---|
| Dimensions | 14,5 × 6,3 × 1 cm |
| Nett weight | |
| Type of chocolate | |
| Cacao contents | 70% |
| Characteristics | Dairy free, Direct Trade, Gluten free, GMO free, Kosher, Organic, Soy free, Vegan |
| Leadtime/ date | |
| Case/ Order quantity | 10 |
Ingredients:
Organic Cacao Beans, Organic Cane Sugar, Organic Hazelnuts, Organic Almonds, Organic Cashews, Organic Cocoa Butter, Organic Puffed Quinoa, Sea Salt, Organic Sunflower Lecithin.
Contains Almonds, Cashews and Hazelnuts. May Contain Traces of Other Tree Nuts and Sesame Seeds.
TAZA, Boston, Massachusetts, USA
Taza’s stoneground dark chocolate is unlike any other chocolate. Taza stone grind organic cacao beans into perfectly unrefined, minimally processed chocolate with bold flavor and texture, unlike anything you have ever tasted.
- TAZA Chocolate was founded in 2005 by Alex Whitmore in Massachusetts, USA.
- Unlike many craft chocolate brands with a smooth and creamy texture, TAZA made a name for itself by crafting unrefined stoneground dark chocolate with a rustic texture.
- Thanks to the use of traditional Mexican stone mills, called molinos, TAZA grinds fine cacao that preserves all its bright and fruity flavors, and creates a chocolate that’s bold, rustic, and satisfyingly gritty, unlike any other chocolate you’ve tasted.
- TAZA inclusion bars range from sweet flavors like Gingerbread Cookie and Toffee Almond & Sea Salt to fruity tastes like Raspberry and Coconut, while the unmistakable TAZA Discs are perfect to make hot chocolate or to be savoured just as they are, from Vanilla to Cinnamon inclusions.
- The TAZA selection is always expanding, and now includes chocolate bars, discs, barks and covered treats in practical packaging perfect to be brought along in your daily life or special adventures. The brand also offers a baking collection.
- Against predatory middlemen and abusive labor practices, TAZA created the chocolate industry’s first third-party certified Direct Trade cacao sourcing program, to ensure quality and transparency for all: the TAZA Direct Trade. Consumers can see exactly where the company sources cacao and how
much it pays for it. - All TAZA chocolate is certified USDA Organic, Direct Trade, Gluten Free and Kosher Pareve, and Non-GMO Project Verified. It is also dairy free, soy free, and vegan.
Taza is available from stock: lead-time is 1-3 days.
Lead-times: More info > Ordering, shipping and payment conditions: More info >
Product types and lead time
We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish three types of products in our range;
| Stock products | Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle) | Special Order products | |
|---|---|---|---|
| Brands / products | Amedei, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fruition, Krak, Menakao, Taza, To'ak and Zotter. | All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet. | Amano, Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Mirzam, Ritual and Solstice. |
| Procedure | These we supply from stock | These we do not stock and supply on customer order only. | These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month. |
| Lead-time | 1-3 working days | 1-2 weeks | 10 days to 40 days |
On the Product page ('product data' tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.
Orderring Stock products and Special Order Products
It is not possible to combine stock products and special order products in one order. You have to place separate orders. In case you place two orders and want them shipped together we charge the shipping fee only one time (if the total is under the free shipping order value).
It will remain possible to combine orders for stock products and Zotter's hand-scooped.
Ordering
- We have no minimum order for EU customers.
- Minimum order for non-EU customers is €500,-
- Ordering goes by case quantity. If there's less stock than the case quantity the system won't allow you to add it to the cart. We can add this for you to your order manually. Just leave a note in the comments or contact us otherwise.
- You can order via the normal product or brand pages in the webshop or via the Quick Order Form.
- In My Quick Order you will find items you have previously ordered - even more convenient for repeat purchases!
- Both the Recommended Retail Price (excl. VAT) as well the wholesale price (excl. VAT) is indicated for each product.
Product types and lead time
We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish three types of products in our range;
| Stock products | Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle) | Special Order products | |
|---|---|---|---|
| Brands / products | Amedei, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fruition, Krak, Menakao, Taza, To'ak and Zotter. | All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet. | Amano, Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Mirzam, Ritual and Solstice. |
| Procedure | These we supply from stock | These we do not stock and supply on customer order only. | These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month. |
| Lead-time | 1-3 working days | 1-2 weeks | 10 days to 40 days |
On the Product page ('product data' tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.
Orderring Stock products and Special Order Products
It is not possible to combine stock products and special order products in one order. You have to place separate orders. In case you place two orders and want them shipped together we charge the shipping fee only one time (if the total is under the free shipping order value).
It will remain possible to combine orders for stock products and Zotter's hand-scooped.
Shipping
We ship by DHL or PostNL. These usually deliver within 24 hours (within Holland and Belgium). For other countries the lead-time is about 2-3 days. After your order is processed and ready to ship you will receive a notification by email, detailing the scheduled delivery date and a Track & Trace code.
Shipping cost per country
We charge a fixed fee for shipping (figures exclude VAT):
| Countries | shipping costs | free shipping order value |
|---|---|---|
| Austria | €14,95 | €200 |
| Belgium | €9,34 | €200 |
| Bulgary | €22,32 | €300 |
| Croatia | €18,86 | €250 |
| Cyprus | 20,62 | €250 |
| Czech Republic | €17,32 | €250 |
| Denmark | €14,87 | €200 |
| Estonia | €27,50 | €300 |
| Finland | €28,73 | €300 |
| France | €11,87 | €200 |
| Germany | €9,39 | €200 |
| Greece | €24,03 | €300 |
| Hungary | €17,94 | €250 |
| Ireland | €20,45 | €250 |
| Italy | €20,20 | €250 |
| Latvia | €27,47 | €300 |
| Lithuania | €27,47 | €300 |
| Luxembourg | €17,10 | €250 |
| Malta | €22,62 | €300 |
| Monaco | €11,87 | €250 |
| Netherlands | €6,10 | €150 |
| Poland | €15,44 | €200 |
| Portugal | €21,12 | €250 |
| Romania | €18,27 | €250 |
| Slovakia | €17,94 | €250 |
| Slovenia | €17,94 | €250 |
| Spain | €18,87 | €250 |
| Sweden | €19,12 | €250 |
| United Kingdom | €25,22 | €300 |
| ** Rest of the world ** | Actual cost (to be quoted) | Not available |
| We continue shipping throughout the summer! If the temperature reaches 24ºC, we ship all orders in special insulation packaging with ice-gel-packs. These survive temperatures up to 35 degrees for about 3 days. At no extra cost! |
||
We can arrange transportation for orders to customers outside the EU and will provide an estimate of the shipping cost. Alternatively, you can arrange shipping & collection yourself.
In case you wish to book your own transport, you can indicate this at checkout. In which case we do not charge shipping- or order costs.
We continue shipping throughout the summer!
If the temperature reaches 24ºC, we ship all orders in special insulation packaging with ice-gel-packs. These survive temperatures up to 35 degrees for about 3 days. At no extra cost!
- Before shipping we check the weather forecast at our location, the destination, and locations along the route (if known).
- We make sure that the parcels are collected by the carrier as late as possible in the afternoon.
- In case of warm weather we ship out from Monday-Wednesday depending on the expected transit time. And in order to exclude risk of parcels being stored in a carrier's warehouse over the weekend.
EcoCoolBox: an environmentally friendly insulated packaging
The EcoCoolBox which we use for insulated shipping is a unique, completely paper-based and environmentally friendly insulated packaging with an equal or even better insulation performance than EPS (tempex / styrofoam) based solutions. The liners of the boxes are made of fine paper fibres. These fibres have outstanding isulation characteristics, comply to European directives for contact with food products, are 100% recycable, and are made of clean recycled cardboard.
What you can do yourself
Please insure that the delivery address will not result in the package sitting outdoors for any length of time. The High Five Company is not liable for theft or damage during shipping or upon delivery. We highly suggest shipping where you can receive the package immediately. The High Five Company is not responsible for incorrect shipping addresses or addresses where delivery results in a package remaining in a hot, rainy, or otherwise unsuitable environment.
When we pause shipping
We pause shipping orders if the ambient temperature is over 35ºC in our and/or your location, in which case will delay such orders. But it is your responsibility to order chocolate to be received at under 35ºC. The High Five Company will not refund or replace melted chocolate. Please note this before ordering! You may request a delay in your shipment until the ambient temperature is below 35ºC at your location by adding a note to your order.
Payment
- iDeal
- Credit card (Visa, Mastercard, American Express)
- Bancontact / Mister Cash (Belgium)
- Invoice - settlement terms 21 days d.o.i.
For new international customers we ask for payment in advance, before the dispatch of the goods. After 3 succesful orders we can switch to payment by invoice (settlement terms 21 days d.o.i.).
The Taza range
An homage to traditional Mexican stoneground chocolate, the TAZA Discs were the very first product launched by the company in 2005. Inspired by their passion for Mexican chocolate traditions, Taza hand-carve granite millstones to make these rustic, organic dark Mexican style chocolate discs bursting with bright tastes and gloriously gritty textures. With their 77gr paper packaging and a perfect round shape, they fit in a hand and the mold is already divided in small triangles to be enjoyed on the go. Chipotle Chili, Cinnamon, Vanilla, Salted Almond and many more options are available.
TAZA’s chocolate bars maintain a unique rustic texture, but in a more traditional shape. Always dairy, gluten and soy free, these colorful bars offer a wide range of flavors. The most appreciated are the fruity Raspberry Crunch, the salty Toffee Almond & Sea Salt and the intense Wicked Dark bars.
Taza’s intense, pure, and seriously satisfying stone ground chocolate makes for the perfect gift for any occasion, from celebrating a special day to showing gratitude. Samplers are a fun, affordable way to sample and share stone ground chocolate with true grit. Four or eight bright, bold flavors range from spicy to sweet to savory.
An eye-catching wooden peg display that holds 60 Mexicano Discs (10 facings x 6 discs).
Curious if Taza would be suitable for your store? Order this sample kit for a perfect introduction to the brand! The kit includes several items from different categories.
Ordering
- We have no minimum order for EU customers.
- Minimum order for non-EU customers is €500,-
- Ordering goes by case quantity. If there's less stock than the case quantity the system won't allow you to add it to the cart. We can add this for you to your order manually. Just leave a note in the comments or contact us otherwise.
- You can order via the normal product or brand pages in the webshop or via the Quick Order Form.
- In My Quick Order you will find items you have previously ordered - even more convenient for repeat purchases!
- Both the Recommended Retail Price (excl. VAT) as well the wholesale price (excl. VAT) is indicated for each product.
Product types and lead time
We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish three types of products in our range;
| Stock products | Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle) | Special Order products | |
|---|---|---|---|
| Brands / products | Amedei, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fruition, Krak, Menakao, Taza, To'ak and Zotter. | All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet. | Amano, Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Mirzam, Ritual and Solstice. |
| Procedure | These we supply from stock | These we do not stock and supply on customer order only. | These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month. |
| Lead-time | 1-3 working days | 1-2 weeks | 10 days to 40 days |
On the Product page ('product data' tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.
Orderring Stock products and Special Order Products
It is not possible to combine stock products and special order products in one order. You have to place separate orders. In case you place two orders and want them shipped together we charge the shipping fee only one time (if the total is under the free shipping order value).
It will remain possible to combine orders for stock products and Zotter's hand-scooped.
Shipping
We ship by DHL or PostNL. These usually deliver within 24 hours (within Holland and Belgium). For other countries the lead-time is about 2-3 days. After your order is processed and ready to ship you will receive a notification by email, detailing the scheduled delivery date and a Track & Trace code.
Shipping cost per country
We charge a fixed fee for shipping (figures exclude VAT):
| Countries | shipping costs | free shipping order value |
|---|---|---|
| Austria | €14,95 | €200 |
| Belgium | €9,34 | €200 |
| Bulgary | €22,32 | €300 |
| Croatia | €18,86 | €250 |
| Cyprus | 20,62 | €250 |
| Czech Republic | €17,32 | €250 |
| Denmark | €14,87 | €200 |
| Estonia | €27,50 | €300 |
| Finland | €28,73 | €300 |
| France | €11,87 | €200 |
| Germany | €9,39 | €200 |
| Greece | €24,03 | €300 |
| Hungary | €17,94 | €250 |
| Ireland | €20,45 | €250 |
| Italy | €20,20 | €250 |
| Latvia | €27,47 | €300 |
| Lithuania | €27,47 | €300 |
| Luxembourg | €17,10 | €250 |
| Malta | €22,62 | €300 |
| Monaco | €11,87 | €250 |
| Netherlands | €6,10 | €150 |
| Poland | €15,44 | €200 |
| Portugal | €21,12 | €250 |
| Romania | €18,27 | €250 |
| Slovakia | €17,94 | €250 |
| Slovenia | €17,94 | €250 |
| Spain | €18,87 | €250 |
| Sweden | €19,12 | €250 |
| United Kingdom | €25,22 | €300 |
| ** Rest of the world ** | Actual cost (to be quoted) | Not available |
| We continue shipping throughout the summer! If the temperature reaches 24ºC, we ship all orders in special insulation packaging with ice-gel-packs. These survive temperatures up to 35 degrees for about 3 days. At no extra cost! |
||
We can arrange transportation for orders to customers outside the EU and will provide an estimate of the shipping cost. Alternatively, you can arrange shipping & collection yourself.
In case you wish to book your own transport, you can indicate this at checkout. In which case we do not charge shipping- or order costs.
We continue shipping throughout the summer!
If the temperature reaches 24ºC, we ship all orders in special insulation packaging with ice-gel-packs. These survive temperatures up to 35 degrees for about 3 days. At no extra cost!
- Before shipping we check the weather forecast at our location, the destination, and locations along the route (if known).
- We make sure that the parcels are collected by the carrier as late as possible in the afternoon.
- In case of warm weather we ship out from Monday-Wednesday depending on the expected transit time. And in order to exclude risk of parcels being stored in a carrier's warehouse over the weekend.
EcoCoolBox: an environmentally friendly insulated packaging
The EcoCoolBox which we use for insulated shipping is a unique, completely paper-based and environmentally friendly insulated packaging with an equal or even better insulation performance than EPS (tempex / styrofoam) based solutions. The liners of the boxes are made of fine paper fibres. These fibres have outstanding isulation characteristics, comply to European directives for contact with food products, are 100% recycable, and are made of clean recycled cardboard.
What you can do yourself
Please insure that the delivery address will not result in the package sitting outdoors for any length of time. The High Five Company is not liable for theft or damage during shipping or upon delivery. We highly suggest shipping where you can receive the package immediately. The High Five Company is not responsible for incorrect shipping addresses or addresses where delivery results in a package remaining in a hot, rainy, or otherwise unsuitable environment.
When we pause shipping
We pause shipping orders if the ambient temperature is over 35ºC in our and/or your location, in which case will delay such orders. But it is your responsibility to order chocolate to be received at under 35ºC. The High Five Company will not refund or replace melted chocolate. Please note this before ordering! You may request a delay in your shipment until the ambient temperature is below 35ºC at your location by adding a note to your order.
Payment
- iDeal
- Credit card (Visa, Mastercard, American Express)
- Bancontact / Mister Cash (Belgium)
- Invoice - settlement terms 21 days d.o.i.
For new international customers we ask for payment in advance, before the dispatch of the goods. After 3 succesful orders we can switch to payment by invoice (settlement terms 21 days d.o.i.).
Product types and lead time
We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish three types of products in our range;
| Stock products | Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle) | Special Order products | |
|---|---|---|---|
| Brands / products | Amedei, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fruition, Krak, Menakao, Taza, To'ak and Zotter. | All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet. | Amano, Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Mirzam, Ritual and Solstice. |
| Procedure | These we supply from stock | These we do not stock and supply on customer order only. | These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month. |
| Lead-time | 1-3 working days | 1-2 weeks | 10 days to 40 days |
On the Product page ('product data' tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.
Orderring Stock products and Special Order Products
It is not possible to combine stock products and special order products in one order. You have to place separate orders. In case you place two orders and want them shipped together we charge the shipping fee only one time (if the total is under the free shipping order value).
It will remain possible to combine orders for stock products and Zotter's hand-scooped.
