Amazonian Ants – Alchemy (65% dark)
Brand: To'ak, To'ak Alchemy
“Lemon ants” are a surprising ingredient used by native Amazonian communities to flavor many dishes. Endowed with a delicate citronella aroma, this unique recipe of chocolate with ants will delight the most refined and adventurous palates.
As a food source, ants are nutrient-rich and ecologically sustainable. Amazonian communities use them as a condiment in many preparations, ranging from soups to Tucupí-based sauces. Despite the abundance of protein, vitamins, and minerals that ants provide, this is an ingredient that many people in the West are unfamiliar with. Combined with chocolate they rise to the level of a gastronomic delicacy.
Ecosystem:
Amazon Rainforest
Cover artist:
Noemí Cevallos & Santiago Cordero
Artist quote:
“We want this artwork to invite us into that moment where wildlife becomes a treasure, where we discover the value of even the smallest of creatures.”
CxM quote:
“To be in harmony with nature, we must change how we eat.”
CxM tasting recommendations:
Bite the chocolate and let it slowly melt between tongue and palate. Focus on the subtle and unique sensation.
Suggested Retail: € 15,00
Login for wholesale pricing and purchasing.
All prices (SRP & wholesale) exclude VAT.
Shipping calculated at checkout.
Product types and lead time
We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish three types of products in our range;
| Stock products | Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle) | Special Order products | |
|---|---|---|---|
| Brands / products | Amano, Aruntam, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fossa, Fruition, Hogarth, Menakao, MIA, Raaka, Taza, To'ak and Zotter. | All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet. | Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Markham & Fitz, Qantu, Ritual and Solstice. |
| Procedure | These we supply from stock | These we do not stock and supply on customer order only. | These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month. |
| Lead-time | 1-3 working days | 1-2 weeks | 10 days to 40 days |
On the Product page ('product data' tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.
Orders combining Stock and Special Order Products
If your order consists of product from more than one lead-time category we will normally ship when the order is complete (when the Special Order products have been received). In case the despatch date as a result of that comes to more than two weeks we will contact you to confirm to wait or make a partial delivery.
Ordering
- We have no minimum order for EU customers.
- Minimum order for non-EU customers is €500,-
- Ordering goes by case quantity. If there's less stock than the case quantity the system won't allow you to add it to the cart. We can add this for you to your order manually. Just leave a note in the comments or contact us otherwise.
- You can order via the normal product or brand pages in the webshop or via the Quick Order Form.
- In My Quick Order you will find items you have previously ordered - even more convenient for repeat purchases!
- Both the Recommended Retail Price (excl. VAT) as well the wholesale price (excl. VAT) is indicated for each product.
Product types and lead time
We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish three types of products in our range;
| Stock products | Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle) | Special Order products | |
|---|---|---|---|
| Brands / products | Amano, Aruntam, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fossa, Fruition, Hogarth, Menakao, MIA, Raaka, Taza, To'ak and Zotter. | All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet. | Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Markham & Fitz, Qantu, Ritual and Solstice. |
| Procedure | These we supply from stock | These we do not stock and supply on customer order only. | These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month. |
| Lead-time | 1-3 working days | 1-2 weeks | 10 days to 40 days |
On the Product page ('product data' tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.
Orders combining Stock and Special Order Products
If your order consists of product from more than one lead-time category we will normally ship when the order is complete (when the Special Order products have been received). In case the despatch date as a result of that comes to more than two weeks we will contact you to confirm to wait or make a partial delivery.
Shipping
We ship by DHL or PostNL. These usually deliver within 24 hours (within Holland and Belgium). For other countries the lead-time is about 2-3 days. After your order is processed and ready to ship you will receive a notification by email, detailing the scheduled delivery date and a Track & Trace code.
Shipping cost per country
We charge a fixed fee for shipping (figures exclude VAT):
| Countries | shipping costs | free shipping order value |
|---|---|---|
| Austria | €14,95 | €200 |
| Belgium | €9,34 | €200 |
| Bulgary | €22,32 | €300 |
| Croatia | €18,86 | €250 |
| Cyprus | 20,62 | €250 |
| Czech Republic | €17,32 | €250 |
| Denmark | €14,87 | €200 |
| Estonia | €27,50 | €300 |
| Finland | €28,73 | €300 |
| France | €11,87 | €200 |
| Germany | €9,39 | €200 |
| Greece | €24,03 | €300 |
| Hungary | €17,94 | €250 |
| Ireland | €20,45 | €250 |
| Italy | €20,20 | €250 |
| Latvia | €27,47 | €300 |
| Lithuania | €27,47 | €300 |
| Luxembourg | €17,10 | €250 |
| Malta | €22,62 | €300 |
| Monaco | €11,87 | €250 |
| Netherlands | €6,10 | €150 |
| Poland | €15,44 | €200 |
| Portugal | €21,12 | €250 |
| Romania | €18,27 | €250 |
| Slovakia | €17,94 | €250 |
| Slovenia | €17,94 | €250 |
| Spain | €18,87 | €250 |
| Sweden | €19,12 | €250 |
| United Kingdom | €25,22 | €300 |
| ** Rest of the world ** | Actual cost (to be quoted) | Not available |
| We continue shipping throughout the summer! If the temperature reaches 24ºC, we ship all orders in special insulation packaging with ice-gel-packs. These survive temperatures up to 35 degrees for about 3 days. At no extra cost! |
||
We can arrange transportation for orders to customers outside the EU and will provide an estimate of the shipping cost. Alternatively, you can arrange shipping & collection yourself.
In case you wish to book your own transport, you can indicate this at checkout. In which case we do not charge shipping- or order costs.
We continue shipping throughout the summer!
If the temperature reaches 24ºC, we ship all orders in special insulation packaging with ice-gel-packs. These survive temperatures up to 35 degrees for about 3 days. At no extra cost!
- Before shipping we check the weather forecast at our location, the destination, and locations along the route (if known).
- We make sure that the parcels are collected by the carrier as late as possible in the afternoon.
- In case of warm weather we ship out from Monday-Wednesday depending on the expected transit time. And in order to exclude risk of parcels being stored in a carrier's warehouse over the weekend.
EcoCoolBox: an environmentally friendly insulated packaging
The EcoCoolBox which we use for insulated shipping is a unique, completely paper-based and environmentally friendly insulated packaging with an equal or even better insulation performance than EPS (tempex / styrofoam) based solutions. The liners of the boxes are made of fine paper fibres. These fibres have outstanding isulation characteristics, comply to European directives for contact with food products, are 100% recycable, and are made of clean recycled cardboard.
What you can do yourself
Please insure that the delivery address will not result in the package sitting outdoors for any length of time. The High Five Company is not liable for theft or damage during shipping or upon delivery. We highly suggest shipping where you can receive the package immediately. The High Five Company is not responsible for incorrect shipping addresses or addresses where delivery results in a package remaining in a hot, rainy, or otherwise unsuitable environment.
When we pause shipping
We pause shipping orders if the ambient temperature is over 35ºC in our and/or your location, in which case will delay such orders. But it is your responsibility to order chocolate to be received at under 35ºC. The High Five Company will not refund or replace melted chocolate. Please note this before ordering! You may request a delay in your shipment until the ambient temperature is below 35ºC at your location by adding a note to your order.
Payment
- iDeal
- Credit card (Visa, Mastercard, American Express)
- Bancontact / Mister Cash (Belgium)
- Invoice - settlement terms 21 days d.o.i.
For new international customers we ask for payment in advance, before the dispatch of the goods. After 3 succesful orders we can switch to payment by invoice (settlement terms 21 days d.o.i.).
- Product Data
- Description & Ingredients
- Brand profile
- Ordering, shipping and payment conditions
- Lead-times explained
- Product info request
| Nett weight | |
|---|---|
| Type of chocolate | |
| Cacao contents | 65% |
| Cacao origin | |
| Characteristics | |
| Leadtime/ date | |
| Case/ Order quantity | 8 |
Ingredients:
Dark chocolate (65% heirloom cacao, 35% cane sugar), lemon ants, cacao butter.
The cacao is sourced from the valley of Piedra de Plata on the Ecuadorian Coast. The cane sugar is from Colombia. The lemon ants are sourced by the Muruy-Muyna community in the Amazonas region of Colombia. The organic cacao butter is from fine flavor cacao cultivars on the Ecuadorian coast.
Artist biography:
“Picturatus Conservation is made up of two people: Noemí Cevallos (biologist and scientific illustrator) and Santiago Cordero (designer, art director, and scientific illustrator). Noemí, from Guayaquil, and Santiago, from Cuenca, are a nuanced marriage of color and personality. Nature-based art is their way of honoring biodiversity and contributing to its conservation.
Their scientific and naturalistic style of illustration, especially when using watercolor, truly impressed To’ak. When they tasted the Alchemy editions, Amazonian Ants was among their favorites. To’ak knew that their attention to detail and ability to combine magic and science was perfect for the identity of this gastronomic delicacy.”
TO'AK, Quito, Ecuador
To’ak exclusively produces small-batch editions of single-origin Ecuadorian dark chocolate, with an emphasis on terroir, heirloom genetics, and cask-aging. To’ak prides itself on being the first tree-to-bar chocolate maker to comprehensively explore the science and the art of aging dark chocolate. To’ak’s mission is to transform the way that the world experiences dark chocolate, elevating its making and tasting onto the level of vintage wine and aged whisky.
- Known as the most expensive chocolate in the world, To’ak Chocolate was born in 2007 from the minds of Jerry Toth and Carl Schweizer.
- Made from bean to bar in Ecuador, To’ak Chocolate is sourced exclusively from cacao pods that match the morphological and color profile of heirloom Nacional cacao referenced from DNA testing. This cacao was awarded the Heirloom designation from the Heirloom Cacao Preservation Fund in 2016.
- From the exclusive quality of the chocolate to its exquisite packaging, To’ak Chocolate offers the most luxurious craft chocolate experience from purchasing to unwrapping, and finally savoring. In their most iconic chocolate bars, connoisseurs are presented with a precious wooden box, tasting instructions and tools.
- To’ak has been the continuous recipient of press releases, media exposure and dedicated articles for its bold price tag, always justified by craftsmanship, ethical sourcing, high-quality raw materials, long ageing processes and unparallel packaging.
- To’ak cask aged Chocolate bars are aged in barrels of whisky, tequila, sherry or bourbon, so that the cocoa nibs can absorb the enchanting aromas of these liquors without the alcohol.
- To’ak works hand-in-hand with a small group of cacao growers in Piedra de Plata and pays them the highest price per pound in all of Ecuador.
Product types and lead time
We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish three types of products in our range;
| Stock products | Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle) | Special Order products | |
|---|---|---|---|
| Brands / products | Amano, Aruntam, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fossa, Fruition, Hogarth, Menakao, MIA, Raaka, Taza, To'ak and Zotter. | All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet. | Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Markham & Fitz, Qantu, Ritual and Solstice. |
| Procedure | These we supply from stock | These we do not stock and supply on customer order only. | These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month. |
| Lead-time | 1-3 working days | 1-2 weeks | 10 days to 40 days |
On the Product page ('product data' tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.
Orders combining Stock and Special Order Products
If your order consists of product from more than one lead-time category we will normally ship when the order is complete (when the Special Order products have been received). In case the despatch date as a result of that comes to more than two weeks we will contact you to confirm to wait or make a partial delivery.
Ordering
- We have no minimum order for EU customers.
- Minimum order for non-EU customers is €500,-
- Ordering goes by case quantity. If there's less stock than the case quantity the system won't allow you to add it to the cart. We can add this for you to your order manually. Just leave a note in the comments or contact us otherwise.
- You can order via the normal product or brand pages in the webshop or via the Quick Order Form.
- In My Quick Order you will find items you have previously ordered - even more convenient for repeat purchases!
- Both the Recommended Retail Price (excl. VAT) as well the wholesale price (excl. VAT) is indicated for each product.
Product types and lead time
We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish three types of products in our range;
| Stock products | Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle) | Special Order products | |
|---|---|---|---|
| Brands / products | Amano, Aruntam, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fossa, Fruition, Hogarth, Menakao, MIA, Raaka, Taza, To'ak and Zotter. | All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet. | Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Markham & Fitz, Qantu, Ritual and Solstice. |
| Procedure | These we supply from stock | These we do not stock and supply on customer order only. | These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month. |
| Lead-time | 1-3 working days | 1-2 weeks | 10 days to 40 days |
On the Product page ('product data' tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.
Orders combining Stock and Special Order Products
If your order consists of product from more than one lead-time category we will normally ship when the order is complete (when the Special Order products have been received). In case the despatch date as a result of that comes to more than two weeks we will contact you to confirm to wait or make a partial delivery.
Shipping
We ship by DHL or PostNL. These usually deliver within 24 hours (within Holland and Belgium). For other countries the lead-time is about 2-3 days. After your order is processed and ready to ship you will receive a notification by email, detailing the scheduled delivery date and a Track & Trace code.
Shipping cost per country
We charge a fixed fee for shipping (figures exclude VAT):
| Countries | shipping costs | free shipping order value |
|---|---|---|
| Austria | €14,95 | €200 |
| Belgium | €9,34 | €200 |
| Bulgary | €22,32 | €300 |
| Croatia | €18,86 | €250 |
| Cyprus | 20,62 | €250 |
| Czech Republic | €17,32 | €250 |
| Denmark | €14,87 | €200 |
| Estonia | €27,50 | €300 |
| Finland | €28,73 | €300 |
| France | €11,87 | €200 |
| Germany | €9,39 | €200 |
| Greece | €24,03 | €300 |
| Hungary | €17,94 | €250 |
| Ireland | €20,45 | €250 |
| Italy | €20,20 | €250 |
| Latvia | €27,47 | €300 |
| Lithuania | €27,47 | €300 |
| Luxembourg | €17,10 | €250 |
| Malta | €22,62 | €300 |
| Monaco | €11,87 | €250 |
| Netherlands | €6,10 | €150 |
| Poland | €15,44 | €200 |
| Portugal | €21,12 | €250 |
| Romania | €18,27 | €250 |
| Slovakia | €17,94 | €250 |
| Slovenia | €17,94 | €250 |
| Spain | €18,87 | €250 |
| Sweden | €19,12 | €250 |
| United Kingdom | €25,22 | €300 |
| ** Rest of the world ** | Actual cost (to be quoted) | Not available |
| We continue shipping throughout the summer! If the temperature reaches 24ºC, we ship all orders in special insulation packaging with ice-gel-packs. These survive temperatures up to 35 degrees for about 3 days. At no extra cost! |
||
We can arrange transportation for orders to customers outside the EU and will provide an estimate of the shipping cost. Alternatively, you can arrange shipping & collection yourself.
In case you wish to book your own transport, you can indicate this at checkout. In which case we do not charge shipping- or order costs.
We continue shipping throughout the summer!
If the temperature reaches 24ºC, we ship all orders in special insulation packaging with ice-gel-packs. These survive temperatures up to 35 degrees for about 3 days. At no extra cost!
- Before shipping we check the weather forecast at our location, the destination, and locations along the route (if known).
- We make sure that the parcels are collected by the carrier as late as possible in the afternoon.
- In case of warm weather we ship out from Monday-Wednesday depending on the expected transit time. And in order to exclude risk of parcels being stored in a carrier's warehouse over the weekend.
EcoCoolBox: an environmentally friendly insulated packaging
The EcoCoolBox which we use for insulated shipping is a unique, completely paper-based and environmentally friendly insulated packaging with an equal or even better insulation performance than EPS (tempex / styrofoam) based solutions. The liners of the boxes are made of fine paper fibres. These fibres have outstanding isulation characteristics, comply to European directives for contact with food products, are 100% recycable, and are made of clean recycled cardboard.
What you can do yourself
Please insure that the delivery address will not result in the package sitting outdoors for any length of time. The High Five Company is not liable for theft or damage during shipping or upon delivery. We highly suggest shipping where you can receive the package immediately. The High Five Company is not responsible for incorrect shipping addresses or addresses where delivery results in a package remaining in a hot, rainy, or otherwise unsuitable environment.
When we pause shipping
We pause shipping orders if the ambient temperature is over 35ºC in our and/or your location, in which case will delay such orders. But it is your responsibility to order chocolate to be received at under 35ºC. The High Five Company will not refund or replace melted chocolate. Please note this before ordering! You may request a delay in your shipment until the ambient temperature is below 35ºC at your location by adding a note to your order.
Payment
- iDeal
- Credit card (Visa, Mastercard, American Express)
- Bancontact / Mister Cash (Belgium)
- Invoice - settlement terms 21 days d.o.i.
For new international customers we ask for payment in advance, before the dispatch of the goods. After 3 succesful orders we can switch to payment by invoice (settlement terms 21 days d.o.i.).
The To'ak range
Formerly known as Art Series
To’ak has never been satisfied with simply making chocolate. Masters Series is a collaboration with prominent Ecuadorian artists. We're thrilled to introduce To'ak's second Masters Series edition—their most valuable chocolate to date. In collaboration with esteemed Ecuadorian artist Enriquestuardo, they have created this rare edition of dark chocolate to connect to Ecuador’s ancient traditions while celebrating a treasure that transcends time. This is their most sublime chocolate expression yet. Their 78% Duality Blend has matured for eight years, drawing out a delicate yet complex flavor profile of buttery caramel, plum honey, and cashew. The chocolate is enclosed in an elegant wooden box made of sustainably sourced Spanish Elm wood.
Product Inclusions
- 50 g bar of single-origin heirloom dark chocolate
- Limited edition print
- Certificate of authenticity
- Artistic presentation box
- Wooden presentation case
- Tasting utensil
- Tasting plate
- 60 page color guide
Formerly known as Origin
To'ak's original award-winning packaging. Each bar is presented in a handcrafted wood box that has the individual bar number engraved on the back. The box includes proprietary tasting utensils and a 60-page booklet that tells the story of its provenance and provides a guide to dark chocolate tasting. This flagship range makes the perfect gift for the person who has everything.
Product Inclusions
- 50g bar of single-origin heirloom dark chocolate
- Artistic presentation box
- Wooden presentation case
- Tasting utensil
- 60 page color guide
The same amazing chocolate packaged in a slimmer eco-friendly presentation. Each bar is accompanied by a mini tasting guide. This new addition is perfect for gifting, dinner parties or an intimate night between you and a bar of To’ak chocolate.
To'ak's mini bar selection offers the chocolate lover a way to try a range of To’ak editions in one elegant presentation.
Formerly known as T. cacao
To'ak's range of premium drinking cacao and drinking chocolate powders. T.cacao Everyday is a single ingredient (100% cacao) powder that is your alternative to coffee. It has a smooth chocolatey flavor profile, is packed with antioxidants, and is naturally powered with Theobromine, a better form of energy than caffeine. T.cacao Classic is the finest and most indulgent drinking chocolates available.
Alchemy is the newest and most ambitious creation by To’ak. Art, nature, and ancient traditions fused into imaginatively flavored chocolate bars that redefine the boundaries between food, culture, and ecological awareness. The recipes are each drawn from the rare ingredients and culinary traditions of four of the most unique ecosystems on the planet: the Amazon rainforest, Andes mountains, Pacific coast, and Galapagos Islands. Recipes are designed in collaboration with world-renowned food educator and culinary alchemist, Charles Michel. Ingredients are sourced from small family farms and community cooperatives committed to preserving ancestral foods and endangered biomes. Each package features artwork from some of the most innovative and promising young artists in the region.
Ordering
- We have no minimum order for EU customers.
- Minimum order for non-EU customers is €500,-
- Ordering goes by case quantity. If there's less stock than the case quantity the system won't allow you to add it to the cart. We can add this for you to your order manually. Just leave a note in the comments or contact us otherwise.
- You can order via the normal product or brand pages in the webshop or via the Quick Order Form.
- In My Quick Order you will find items you have previously ordered - even more convenient for repeat purchases!
- Both the Recommended Retail Price (excl. VAT) as well the wholesale price (excl. VAT) is indicated for each product.
Product types and lead time
We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish three types of products in our range;
| Stock products | Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle) | Special Order products | |
|---|---|---|---|
| Brands / products | Amano, Aruntam, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fossa, Fruition, Hogarth, Menakao, MIA, Raaka, Taza, To'ak and Zotter. | All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet. | Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Markham & Fitz, Qantu, Ritual and Solstice. |
| Procedure | These we supply from stock | These we do not stock and supply on customer order only. | These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month. |
| Lead-time | 1-3 working days | 1-2 weeks | 10 days to 40 days |
On the Product page ('product data' tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.
Orders combining Stock and Special Order Products
If your order consists of product from more than one lead-time category we will normally ship when the order is complete (when the Special Order products have been received). In case the despatch date as a result of that comes to more than two weeks we will contact you to confirm to wait or make a partial delivery.
Shipping
We ship by DHL or PostNL. These usually deliver within 24 hours (within Holland and Belgium). For other countries the lead-time is about 2-3 days. After your order is processed and ready to ship you will receive a notification by email, detailing the scheduled delivery date and a Track & Trace code.
Shipping cost per country
We charge a fixed fee for shipping (figures exclude VAT):
| Countries | shipping costs | free shipping order value |
|---|---|---|
| Austria | €14,95 | €200 |
| Belgium | €9,34 | €200 |
| Bulgary | €22,32 | €300 |
| Croatia | €18,86 | €250 |
| Cyprus | 20,62 | €250 |
| Czech Republic | €17,32 | €250 |
| Denmark | €14,87 | €200 |
| Estonia | €27,50 | €300 |
| Finland | €28,73 | €300 |
| France | €11,87 | €200 |
| Germany | €9,39 | €200 |
| Greece | €24,03 | €300 |
| Hungary | €17,94 | €250 |
| Ireland | €20,45 | €250 |
| Italy | €20,20 | €250 |
| Latvia | €27,47 | €300 |
| Lithuania | €27,47 | €300 |
| Luxembourg | €17,10 | €250 |
| Malta | €22,62 | €300 |
| Monaco | €11,87 | €250 |
| Netherlands | €6,10 | €150 |
| Poland | €15,44 | €200 |
| Portugal | €21,12 | €250 |
| Romania | €18,27 | €250 |
| Slovakia | €17,94 | €250 |
| Slovenia | €17,94 | €250 |
| Spain | €18,87 | €250 |
| Sweden | €19,12 | €250 |
| United Kingdom | €25,22 | €300 |
| ** Rest of the world ** | Actual cost (to be quoted) | Not available |
| We continue shipping throughout the summer! If the temperature reaches 24ºC, we ship all orders in special insulation packaging with ice-gel-packs. These survive temperatures up to 35 degrees for about 3 days. At no extra cost! |
||
We can arrange transportation for orders to customers outside the EU and will provide an estimate of the shipping cost. Alternatively, you can arrange shipping & collection yourself.
In case you wish to book your own transport, you can indicate this at checkout. In which case we do not charge shipping- or order costs.
We continue shipping throughout the summer!
If the temperature reaches 24ºC, we ship all orders in special insulation packaging with ice-gel-packs. These survive temperatures up to 35 degrees for about 3 days. At no extra cost!
- Before shipping we check the weather forecast at our location, the destination, and locations along the route (if known).
- We make sure that the parcels are collected by the carrier as late as possible in the afternoon.
- In case of warm weather we ship out from Monday-Wednesday depending on the expected transit time. And in order to exclude risk of parcels being stored in a carrier's warehouse over the weekend.
EcoCoolBox: an environmentally friendly insulated packaging
The EcoCoolBox which we use for insulated shipping is a unique, completely paper-based and environmentally friendly insulated packaging with an equal or even better insulation performance than EPS (tempex / styrofoam) based solutions. The liners of the boxes are made of fine paper fibres. These fibres have outstanding isulation characteristics, comply to European directives for contact with food products, are 100% recycable, and are made of clean recycled cardboard.
What you can do yourself
Please insure that the delivery address will not result in the package sitting outdoors for any length of time. The High Five Company is not liable for theft or damage during shipping or upon delivery. We highly suggest shipping where you can receive the package immediately. The High Five Company is not responsible for incorrect shipping addresses or addresses where delivery results in a package remaining in a hot, rainy, or otherwise unsuitable environment.
When we pause shipping
We pause shipping orders if the ambient temperature is over 35ºC in our and/or your location, in which case will delay such orders. But it is your responsibility to order chocolate to be received at under 35ºC. The High Five Company will not refund or replace melted chocolate. Please note this before ordering! You may request a delay in your shipment until the ambient temperature is below 35ºC at your location by adding a note to your order.
Payment
- iDeal
- Credit card (Visa, Mastercard, American Express)
- Bancontact / Mister Cash (Belgium)
- Invoice - settlement terms 21 days d.o.i.
For new international customers we ask for payment in advance, before the dispatch of the goods. After 3 succesful orders we can switch to payment by invoice (settlement terms 21 days d.o.i.).
Product types and lead time
We work with a tiered lead-time structure and the lead-time depends on the type of product. We distinguish three types of products in our range;
| Stock products | Zotter backorder products (e.g. Hand-Scooped, Squaring the Circle) | Special Order products | |
|---|---|---|---|
| Brands / products | Amano, Aruntam, Cacaosuyo, Chocolate Tree, Dick Taylor, Fjåk, Fossa, Fruition, Hogarth, Menakao, MIA, Raaka, Taza, To'ak and Zotter. | All Zotter hand-scooped bars, all squaring the circle and all product from the Zotter range that are not available online but only via the price & ordersheet. | Cuna de Piedra, French Broad, Letterpress, Luisa Abram, Mañoa, Markham & Fitz, Qantu, Ritual and Solstice. |
| Procedure | These we supply from stock | These we do not stock and supply on customer order only. | These we do not stock, we collect all orders from our customers during the month and we order it in from the US on the first day of the new month, lead-time is then before the 10th of that month. For example: - if you order on Sept 2nd, you will get the product before Oct 10. - if you order on Sept. 30th, you will also get it before Oct. 10th. - this applies to every month. |
| Lead-time | 1-3 working days | 1-2 weeks | 10 days to 40 days |
On the Product page ('product data' tab) as well as on the Quick Order Form the type of product and the respective lead-time is indicated.
Orders combining Stock and Special Order Products
If your order consists of product from more than one lead-time category we will normally ship when the order is complete (when the Special Order products have been received). In case the despatch date as a result of that comes to more than two weeks we will contact you to confirm to wait or make a partial delivery.
